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Read the FAQs

Photo from Hotel Colony, Isla de Juventud, Cuba

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Are Americans allowed to go to Cuba?

Yes! Americans are free to travel to Cuba. You just have to certify that you fall into 1 of 12 categories. For most Americans, this means educational travel (people to people) or support for the Cuban people. This is the kind of travel we do here at Cuba Unprecedented.


How can we go to Cuba?

Please contact us at info@cubaunprecedented.com. We offer customized packages based on where you want to stay, what you want to do, and how many people you are traveling with.


Is Cuba safe?

Believe it or not, Cuba is the safest country in the hemisphere. It a police state that protects foreigners first, as Cuba wants you to return home speaking of Cuba as a wonderful and extremely safe tourist destination. While common sense still applies, there is virtually zero risk of serious crime happening during your stay.


I was thinking about taking a cruise to Cuba. What is the difference between that and what you do?

Here at CU, we believe Cuba to be much more than a cruise destination. We offer you the opportunity to dive deep into Cuban/US history, culture, music and dance, art, baseball- whatever you are interested in. While Cuba has wonderful sunshine, old cars, and mojitos, it is more than just that and a walking tour of Old Havana, which is what you’ll get from a cruise (we do all that as well). We offer the opportunity to engage with island at your level and pace, customized for you. Our trips are truly life-changing, and a far greater value for your money than a cruise.

In fact, many of our travelers are those who first went to Cuba on a cruise, and later wanted to return to fully engage with the island after learning how safe it is and seeing how much they missed out on from the cruise ship. “I wish I’d done this the first time” is something we hear again and again.


Didn’t President Obama lift the Cuban Embargo?

Technically, no. The Cuban Embargo needs to be lifted by Congress. President Obama punched as many holes in it as he could, and set the tone that Cuba can be a normal place for Americans to travel to and conduct business.


Did President Trump cancel President Obama’s deal?

No. In actuality, very little changed on paper outside of Americans needing to travel with a professional Cuba tour company, like Cuba Unprecedented, and Trump putting some military-linked hotels off-limits. What Trump changed is the perception about Cuba; that it’s closed again. It most certainly is not!


Is Cuba still a Communist country?

Cuba remains a socialist country run by the Communist Party.


What about these sonic attacks I heard about?

There have been a series of alleged sonic incidents affecting American diplomats and spies in multiple countries, including China, Cuba, and Uzbekistan. Canadian and European diplomats in Cuba were also allegedly affected. What this means for you: If you are not an American spy, you have nothing to worry about. This is a non-issue for tourists. Cuba has been named by multiple international organizations as one of, if not the safest destination in the world for travelers from across the globe.


Is there a US Embassy? Can we visit?

Yes, there is a US Embassy in Havana, and it is open. However, staffing has been significantly reduced and it is not hosting visits at this time. It is to be used only for emergency situations.


Can we bring back rum and cigars?

Yes, for personal use. We encourage you to do so!


Can I buy art in Cuba?

Yes, and you do not need to bring the entire amount in cash. You can leave a deposit, and either take the piece with you or have it shipped to your house. You can complete the payment by wire or credit card once you return to the US.


Do Cubans speak English? Do I need to speak Spanish?

Almost all of the Cubans we will be meeting on our trip speak English, and there will be plenty of translators available when needed. We encourage you to practice your Spanish as speaking in their native language is always welcomed!


Can we go to Guantanamo Bay?

No. Guantanamo Bay is completely off-limits, unfortunately.


Is Cuba expensive?

Cuba has two currencies, one equivalent to American dollars and one 25 times cheaper. You will be expected to have currency equal to dollars. Prices will be a lower or comparable than American prices.


Can I use my debit or credit card or access an ATM in Cuba?

NO. CUBA IS CASH ONLY. THERE IS NO AMERICAN CREDIT OR DEBIT CARD USE NOR ARE ATMS AVAILABLE. YOU MUST BRING ALL THE CASH YOU NEED. USD IS EXCHANGE AT $0.87/$1.00. BRING EUROS FOR THE BEST RATE. BRING MORE CASH THAN YOU ANTICIPATE USING, AS YOU CANNOT GET MORE IF NEEDED.


What is a casa particular and should I stay at one?

A Casa Particular is a bed and breakfast. They are extremely common, and complete with nearly all the amenities of a hotel. They are a wonderful way to get to know the Cuban people as you will be welcomed into their home, complete with breakfast and dinner. They are also a great way to save money compared to a hotel.


Is Raul Castro still president?

No. Raul Castro remains President of the Communist Party of Cuba. However, Cuba has a new President of the country named Miguel Diaz-Canel.


What about religion in Cuba?

Cuba is a surprisingly religious place. One of our most popular tours is going to visit the Jewish Community of Cuba, for example. You can also take a deep dive into Santeria, a local religion, as well as learning the history of Christianity in Cuba.